客户支持
$1500 - $2000 / month
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At Murmuration, we believe that America's promise is shaped and reshaped by the best ideas and ideals of its communities and the dreams of the people who believe in a better life for themselves, their families, and each other. We help organizations build power in their communities in four key ways: we organize a network of values-aligned partners; we provide deep, data-driven insights into people, places, and perspectives; we develop tools that make organizing and engagement easy and more effective; and we offer services that strengthen our partners' capacity to build power and lead change in their communities. We envision an America where every community has what it needs to help people lead healthy, free, and dignified lives. We work to redesign the systems and structures we all depend on — how we learn, live, govern, and solve problems — so that they are just, equitable, resilient, and rooted in shared responsibility. By strengthening the ties that hold communities together, we aim for civic life defined by collective action and care, with effective leadership that truly represents everyone. We are a collaborative, curious, and creative team of organizers, scientists, teachers, technologists, campaign veterans, and more who share the unwavering belief that we can use our gifts in service of transforming America — together. We've built our team guided by the belief that the whole is greater than the sum of its parts. And so we support each other relentlessly — rallying together to face challenges the same way we celebrate each other's wins.
12+ years of experience in software engineering, data engineering, or SDET roles, with a track record that demonstrates strong software development fundamentals; Deep proficiency in Python (or equivalent programming language) and experience writing production-quality, maintainable code; Demonstrated experience designing and architecting complex test frameworks or automation systems with strong, well-reasoned opinions about how to do it well; Deep experience with streaming data pipelines, event-driven architectures, or distributed data systems (e.g., Kafka, Spark, Flink, or equivalent); Strong command of NoSQL databases (e.g., MongoDB, DynamoDB) and relational databases; Experience testing or building systems in cloud-native, serverless environments (e.g., EventBridge, Lambda, asynchronous workflows); Experience testing GraphQL or REST APIs; A genuine passion for testing as a discipline: someone who sees quality engineering as a craft, not a checkbox; Demonstrated ability to operate with a high degree of autonomy: to scope ambiguous problems, build a plan, and drive to outcomes independently; Proven experience influencing testing or quality strategy across teams or an engineering organization; Excellent debugging and analytical skills in complex, distributed, data-intensive environments; and Strong written and verbal communication skills, with the ability to document architecture decisions and present technical approaches to both engineering and non-technical stakeholders
We work hard to create a culture of care to ensure that our staff are best equipped to lead happy, healthy, and balanced lives. To that end, we offer a comprehensive benefits package which includes: Health, vision, and dental insurance with 100% of premiums covered for you and qualifying family members; Retirement benefits with a 5% employer match; A flexible unlimited PTO plan; Generous paid parental leave; Pre-tax commuter benefits; A company laptop; A flexible remote work environment; A home office setup stipend for all new employees; Monthly reimbursement for remote work expenses; A yearly professional development fund; Mental health and wellness benefits through Calm and Better Help; Yearly in-person staff retreats; and A welcoming culture that celebrates diversity, equity, inclusion, and belonging
At Murmuration, we believe that America's promise is shaped and reshaped by the best ideas and ideals of its communities and the dreams of the people who believe in a better life for themselves, their families, and each other. We help organizations build power in their communities in four key ways: we organize a network of values-aligned partners; we provide deep, data-driven insights into people, places, and perspectives; we develop tools that make organizing and engagement easy and more effective; and we offer services that strengthen our partners' capacity to build power and lead change in their communities. We envision an America where every community has what it needs to help people lead healthy, free, and dignified lives. We work to redesign the systems and structures we all depend on — how we learn, live, govern, and solve problems — so that they are just, equitable, resilient, and rooted in shared responsibility. By strengthening the ties that hold communities together, we aim for civic life defined by collective action and care, with effective leadership that truly represents everyone.
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。