客户支持
$1500 - $2000 / month
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Sunny is changing the world by leveraging digital technologies to help people live healthier lives. Using a digital first strategy, Sunny is helping health plans and employer groups to engage consumers with innovative, integrated health and wealth tools to improve outcomes and drive quantifiable results. Sunny Payments & Benefits solution helps consumers capitalize on their health benefits by making it easy to spend smarter via directed spend technology for supplemental and specialized benefits. Sunny Rewards, an integrated Reward Dashboard, pairs high-value actions with appropriate financial incentives. Sunny’s simplified consumer experience is designed to maximize rewards, improve health outcomes, and drive quantifiable results.
Bachelor’s degree in business, computer science, or a related field. 5+ years of experience as a Product Owner, Business Analyst, or similar role in an agile environment. Proven track record of delivering successful products or features, with experience in AI rapid development processes (e.g., fast experimentation cycles, prompt engineering, or shipping AI/ML-powered features). Strong understanding of agile methodologies (Scrum, Kanban) and tools (e.g., Jira, Monday.com). Exceptional communication and collaboration skills. Ability to balance user needs with business goals and technical feasibility. Strong problem-solving and decision-making abilities. Familiarity with user experience (UX) principles and product design.
As a full-time employee, you can expect: A competitive compensation package in line with leading technology companies. Flexible PTO with manager approval. Employer sponsored healthcare, dental, vision, short and long term disability, and life insurance opportunities. A company sponsored supplemental benefits plan worth over $1,800 annually in 2024. 401k retirement savings plan company matched up to 5%.
Sunny is changing the world by leveraging digital technologies to help people live healthier lives. Using a digital first strategy, Sunny is helping health plans and employer groups to engage consumers with innovative, integrated health and wealth tools to improve outcomes and drive quantifiable results.
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。