客户支持
$1500 - $2000 / month
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Join our Data Integration team and take ownership of the Connect CDC product line. You will translate market trends and customer insights into a clear product roadmap. You will work closely with engineering, design, and go-to-market teams to deliver high-quality solutions. As the subject matter expert on Connect CDC, you will guide product development and identify growth opportunities. You will ensure the product continues to meet the evolving demands of our 12,000 customers worldwide. This is an individual contributor role with significant impact and visibility.
Education: Bachelor’s degree or equivalent practical experience. A background in Computer Science, Information Systems, Engineering, or a related field is helpful but not required. Experience: 5–7 years of product management experience building SaaS platforms, shared services, or internal-facing capabilities used by multiple product teams. Demonstrated ability to design and deliver reusable platform components—such as entitlement management, usage metering, tenant administration, and API-driven services—that support cross-team development at scale. Proven ability to define platform standards, manage complex stakeholder groups, and drive execution in an Agile environment with multiple dependent teams. Hands-on experience with Agile development practices and product tools such as Aha! or similar roadmapping and backlog management platforms. Familiarity with data integration concepts such as CDC, ETL/ELT, connectors, or real-time data pipelines.
Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. Precisely powers better decisions for more than 12,000 global organizations, including 95 of the Fortune 100. Precisely’s 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents.
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。