客户支持
$1500 - $2000 / month
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We are partnering with an established 8-figure DTC ecommerce brand in the apparel space. The company has built a strong presence through performance marketing, customer retention, and operational excellence, and is now entering its next stage of structured growth. Their environment is highly data-driven and optimization-focused, with a strong emphasis on scalability, efficiency, testing, and performance across all marketing channels.
Proven experience scaling 7–8 figure DTC ecommerce brands Strong forecasting and performance analytics background Deep understanding of DTC growth dynamics: Traffic acquisition Conversion optimization Retention Customer lifecycle Experience owning performance metrics such as ROAS, MER, CAC, and contribution margin Strong operational and analytical mindset Experience managing cross-functional teams, agencies, and external vendors Strong understanding of paid media ecosystems (Meta + Google) Experience overseeing email/SMS lifecycle marketing Strong knowledge of structured testing and optimization frameworks Ability to balance analytical decision-making with marketing intuition and brand alignment Comfortable operating in fast-paced, high-growth environments Strong communication and leadership skills
We are partnering with an established 8-figure DTC ecommerce brand in the apparel space. The company has built a strong presence through performance marketing, customer retention, and operational excellence, and is now entering its next stage of structured growth. Their environment is highly data-driven and optimization-focused, with a strong emphasis on scalability, efficiency, testing, and performance across all marketing channels.
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。