BMC Software 招聘 Agentic AI Engineer 职位（西班牙） | LinkedIn

BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world’s largest organizations so they can seize a competitive advantage.

Architect and build advanced agentic AI workflows that go beyond chatbots, enabling agents to plan multi-step tasks, make decisions, and act autonomously in customer success use-cases. Includes developing agents capable of handling complex sequences (e.g. analyzing customer data, initiating follow-ups, updating records) with minimal human intervention. Enable agents to communicate and delegate tasks to each other (multi-agent orchestration) for complex, cross-functional processes involving multiple enterprise systems. Integrate with platforms such as Microsoft Power Platform and Salesforce Agentforce to execute business processes and interact with CRM databases, internal APIs, and third-party services. Orchestrate for scalability and reliability, implementing robust monitoring, logging, and leading AI operations practices (e.g. using tools for tracing agent reasoning and performance) to ensure uptime and quick debugging of issues. Develop and optimize RAG pipelines, incorporating vector databases and embeddings to give agents access to customer data, knowledge base articles, historical interactions and other relevant context during conversations and decision-making. Ensure all autonomous agents adhere to AI safety & guardrails by managing ethical guidelines, safety constraints, and data privacy requirements. Stay informed of latest advancements in AI agent development, including emerging frameworks and tools for autonomous agents. Provide recommendations on new technologies or methodologies that could accelerate agent development.

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!

BMC Software is a global leader in IT management software, empowering organizations to accelerate business value through innovative solutions. The company serves nearly 80% of the Forbes Global 100, helping them drive growth, innovation, and sustainable success through its industry-leading portfolio of products and services.