Founded in 2019, Mepass provides software for event ticketing, distribution, analytics, and audience engagement—helping make events smoother and more efficient.
- Handle customer support through chats, calls, and emails
- Assist clients in listing and managing events on the platform
- Resolve client/customer queries efficiently and professionally
- Maintain and update CRM, Google Sheets, and Excel records accurately
- Coordinate with internal teams for issue resolution and follow-ups
- Work with AI tools and technical platforms for daily support operations
- Ensure a smooth onboarding and support experience for clients and users
- Build strong client relationships through timely communication and assistance