客户支持经理(远程)
一家投资公司正在寻找客户支持经理,将作为客户的首要联系人。您将代表公司的声音,回答现有客户关于产品和服务的问题,确保卓越的客户体验。
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At iSpot, we empower advertisers to measure the true impact of their TV and streaming campaigns—from concept through airing to conversion. Our fast, accurate, and actionable measurement and attribution solutions enable advertisers to evaluate creative effectiveness, optimize media plans, and attribute results across platforms, all while benchmarking against competitors and historical data. With real-time performance insights seamlessly integrated across linear and streaming TV, iSpot equips advertisers to make swift, confident decisions that drive impactful business results.
Master’s degree or foreign equivalent in Data Science, Mathematics, Statistics, or related quantitative field. 3.5 G.PA. or higher or foreign equivalent, including graduate coursework in: Probability and Statistics for Data Science, Computational Linear Algebra, Natural Language Processing, Deep Learning, Big Data, and Machine Learning. 3 months of experience with analyzing and manipulating large and messy data, Python, PySpark or Spark, SQL, adapting/applying, and scaling of techniques in machine learning, deep learning, statistical analysis, reinforcement learning and/or time-series analysis, data visualization tasks; and ggplot2, Matplotlib, and/or Shiny. Demonstrated knowledge of Git command line or similar GitHub tools as shown by undergraduate/graduate coursework or experience.
薪酬包括基本工资、符合条件员工的绩效奖金以及年度奖金目标。此外,所有全职iSpotters都有资格参与iSpot的股权计划,获得股票期权。非 exempt 职位还将有预批准的加班费。个人薪酬包受多种因素影响,包括候选人的技能、经验、资格和其他工作相关因素。
iSpot 是一家位于西雅图的初创公司,专注于为广告商提供电视和流媒体广告活动的真实影响测量解决方案。我们的快速、准确且可操作的测量和归因解决方案使广告商能够评估创意效果、优化媒体计划,并在跨平台归因结果的同时与竞争对手和历史数据进行基准测试。
请访问我们的网站获取总奖励计划的更多信息。
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一家投资公司正在寻找客户支持经理,将作为客户的首要联系人。您将代表公司的声音,回答现有客户关于产品和服务的问题,确保卓越的客户体验。
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