Comms8 正在寻找一名客户服务总监
The Opportunity We are seeking an experienced Client Services Director to lead client relationships, integrated marketing delivery and team performance across Hong Kong, China and international client accounts.
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At Shakers, we're partnering with a leading global organization to own the product roadmap of a unified internal platform that powers how several of its teams work day-to-day. Fully remote, long-term, and built for someone who moves fast and operates AI-first. The challenge is the company is consolidating a set of core business applications into a single platform used across commercial, operations, and acquisitions teams. They need a Product Manager who can own that roadmap end to end: turning messy business needs into clearly scoped work, deciding what ships and what waits, and keeping the whole thing moving. This is a high-velocity environment where decisions are made in hours, not sprint cycles, so the role rewards judgment and autonomy over process. AI is central to how you'll work: you'll lean on LLMs to digest large document sets, synthesize domain knowledge, and turn rough ideas into structured requirements without booking a meeting for every call. Responsibilities include owning and shaping the product roadmap for the unified platform, turning needs from business and operations teams into clearly scoped work items, making fast, well-documented calls on scope, edge cases, and trade-offs without becoming a bottleneck, setting a clear definition of 'done' before work begins, not after, and reviewing shipped features against their original intent and feed learnings into the next cycle. Requirements include product management experience in fast-moving environments where decisions happen in hours, not sprints, sharp instinct for scope, strong fluency with AI tools, and enough technical literacy to weigh trade-offs with engineering. Nice to have includes experience in asset-heavy or operations-intensive industries.
产品管理经验在快速移动的环境中,决策发生在小时而不是sprint中。敏锐的范围直觉:区分必要与nice-to-have和分心。对AI工具的强健精通:使用LLMs来合成领域知识,处理大型文档集(合同、技术规范、监管材料),并将粗糙的想法转化为结构化需求。足够的技术素养来权衡与工程的权衡。
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The Opportunity We are seeking an experienced Client Services Director to lead client relationships, integrated marketing delivery and team performance across Hong Kong, China and international client accounts.
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