英国伦敦 Site Reliability Engineer

The SRE–NOC role sits at the intersection of traditional Network Operations Center (NOC) responsibilities and engineering-driven reliability practices. This role focuses on 24/7 service reliability, incident response, operational automation, and observability, while actively reducing operational toil through software and automation. Unlike a traditional NOC analyst, an SRE–NOC is expected to engineer problems away, not just respond to alerts.

Strong Linux systems administration, experience with incident management and production support, familiarity with cloud infrastructure (AWS preferred), containers & orchestration (Docker, Kubernetes), monitoring/alerting platforms, scripting or programming experience in Python, Bash, Go, or similar, understanding of networking fundamentals (DNS, TCP/IP, load balancing), experience working in 24x7 NOC or production operations environments, ability to handle high-pressure incidents calmly and effectively, strong written and verbal communication for incident coordination.

Equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.