客户支持经理(远程)
一家投资公司正在寻找客户支持经理,将作为客户的首要联系人。您将代表公司的声音,回答现有客户关于产品和服务的问题,确保卓越的客户体验。
加载中...
This position is needed to lead core provisioning and management for Twilio's sender onboarding. You will own user-facing sender administration and the orchestration needed to route customers through required setup and compliance steps across various lifecycle stages. Your goal is to simplify sender selection, provisioning, and management to protect our communication foundation. You will improve a disjointed journey with a unified experience using intelligent state management, intent-based routing, and proactive nudges. You will also scale provisioning for high-volume growth by improving the sender recommender to help customers expand internationally, alongside delivering robust bulk purchasing and auto-scaling mechanisms. Ultimately, you will simplify sender complexity for all new and existing customers.
Minimum of 6 years of experience in product management in SaaS, IaaS or PaaS. Proven track record managing complex systems: experience managing core workflows and complex state-management systems. Technical Acumen: Ability to partner deeply with Engineering to understand technical requirements, navigate complex system architectures, and resolve cross-team dependencies. Data-Driven Decision Making: Command of analytical thinking skills with the ability to use product analytics and quantitative data to monitor metrics, drive decisions, and measure outcomes. Stakeholder Management & Collaboration: Excellent communication and cross-team collaboration skills, with a demonstrated ability to align and influence Engineering, Design, and compliance stakeholders. Execution & Dealing with Ambiguity: Initiative, ownership, and accountability to break down complex problems, build clear roadmaps, and ruthlessly prioritize competing features in a fast-paced environment. Bachelor’s in Computer Science, Engineering, or equivalent practical experience.
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.
Twilio是一家致力于塑造通信未来的企业,为数以万计的公司提供创新解决方案,并赋能全球数百万开发者打造个性化的客户体验。
注册并登录后即可查看
一家投资公司正在寻找客户支持经理,将作为客户的首要联系人。您将代表公司的声音,回答现有客户关于产品和服务的问题,确保卓越的客户体验。
寻找市场营销与社交媒体内容专家,负责全球品牌增长,通过吸引人的内容、行业洞察和数字互动。需具备社交媒体管理、内容营销经验,能独立工作并协作远程团队。
这是一个远程职位。如果你想提升职业发展,这个职位就是为你量身打造!加入Outsourcey,成为我们推动全球人才扩展使命的一部分!我们连接企业与菲律宾的全职团队,提供高效且不牺牲质量的解决方案。
Efficient Living Group 是一家充满活力且快速发展的公司,致力于为客户提供卓越的客户体验和创新的解决方案,覆盖我们六个国家的品牌体系,其中最著名的是 Lifely 和 Cushi...