Soho支持协调员-会员服务-(远程-迈阿密基地)

Soho Support Coordinator Member Services serves as the first point of contact to members looking to visit our Houses in New York and Los Angeles. The role is fast-paced and diverse, tasks can range from booking restaurant reservations to providing membership invoices, discussing private hire opportunities in our houses, and going the extra mile arranging special occasions.

A genuine passion for luxury hospitality and delivering elevated, personalised customer experiences. Self-motivated and solution driven, with the ability to absorb training materials quickly and demonstrate initiative. A natural communicator with a polished and professional telephone manner, alongside excellent written communication skills. Highly organised with exceptional attention to detail and the ability to multitask in a fast-paced environment. Proactive and resourceful, with a strong sense of ownership and the confidence to take initiative in problem-solving. Results-driven, with a clear understanding of working towards and achieving individual and team KPIs. Adaptable, resilient, and motivated, with a strong desire to learn, grow, and progress within the business. Discreet and trustworthy, with a clear understanding of the importance of handling confidential member information.

Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match. Paid Time Off: Full- Time Employees have sick day's + vacation days. Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically. Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability. Learning & Development: An extensive range of internally and externally run courses are available for all employees. Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House is a global luxury hospitality brand offering exclusive residential experiences in New York and Los Angeles. We provide premium service and personalized member experiences across our Houses, with a focus on luxury, comfort, and exceptional customer care.