客户支持经理(远程)
一家投资公司正在寻找客户支持经理,将作为客户的首要联系人。您将代表公司的声音,回答现有客户关于产品和服务的问题,确保卓越的客户体验。
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MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025. The ideal candidate will have strong written Cantonese communication skills, a passion for problem-solving, and a commitment to customer satisfaction.
Fluency in written and spoken Hong Kong's Cantonese is mandatory. Good written and verbal communication skills in English. Minimum of 1 year of experience in a customer service role, specifically handling email and chat inquiries. Proficiency in using customer service software and tools. Strong problem-solving and critical thinking skills. Ability to multitask and prioritize tasks effectively. Excellent attention to detail and accuracy. Positive and professional attitude. Ability to work independently and as part of a team.
Competitive salary and attractive benefits, including: Annual leave, birthday leave, tenure leave, international remote work leave, and more. Professional trainings, career advancement and internal mobility opportunities. Competitive benefits including insurance and mental wellness program.
MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines.
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一家投资公司正在寻找客户支持经理,将作为客户的首要联系人。您将代表公司的声音,回答现有客户关于产品和服务的问题,确保卓越的客户体验。
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