客户支持
$1500 - $2000 / month
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We help daring digital leaders optimize their business outcomes through a combination of organizational consulting and delivery services aimed at developing winning strategies that are often proven out through continuous testing & personalization. Every idea, every product, every experience -- driven by data. Imagine that. Founded in 2022 by 2x digital agency owners and former digital executives obsessed with the intersection of data, digital product, and growth. Today, we provide user experience design, product development, analytics and strategic solutions grounded in pioneering testing and personalization expertise. Our diverse roster of F500 clients has included DTC brands, Insurance, Airlines, Hotels, and Grocers. We employ a thoughtful process with decades of operational experience in digital business and analytics to help our clients make data informed decisions on how to accelerate their digital businesses. With an emphasis on simplicity of process, elegance of information design, and application of lean startup principles, we teach “middle-brained” leaders how to simultaneously be goal-oriented, problem-focused, hypothesis-led and data-driven.
Basic Qualifications: ● Tag Management Experience: 3–5+ years of hands-on tag management in a DTC or e-commerce environment. ● Google Tag Manager (GTM): Strong proficiency in GTM, including implementation, governance, consent enforcement (OneTrust to GTM), hot-fix process, and tag structure best practices. ● GA4: Solid experience with GA4 including custom dimension governance, event schema management, and intentional reuse of dimensions to control BigQuery event volume and downstream data quality. ● Performance Marketing Pixel QA: Demonstrated ability to QA Meta CAPI and Google Ads event scores and understand how data layer accuracy directly impacts ad optimization. ● Figma-to-Data-Layer Translation: Ability to scope tracking requirements from Figma designs into developer-ready data layer documentation, technically fluent enough to collaborate with engineers and connect to business outcomes. ● Cross-Platform Tracking: Experience maintaining tracking consistency across web, native mobile app, and Shopify checkout, including sessionization, attribution, and server-side/client-side parity. ● Shopify Data Layers: Familiarity with Shopify data layer constraints, checkout instrumentation limitations, and nuances like automated discounts, compared price fields, and Shop Pay redirect behavior. ● Developer Collaboration: Proven ability to work alongside engineering teams, unblock data layer implementation issues, and scope tracking tickets clearly in Jira.
Full-time position Work from Home Prepaid Medicine: Your health is our priority! Life Insurance: Peace of mind for you and your loved ones! Indefinite-Term Labor Contract: Stability and all legal benefits included!
We help daring digital leaders optimize their business outcomes through a combination of organizational consulting and delivery services aimed at developing winning strategies that are often proven out through continuous testing & personalization. Every idea, every product, every experience -- driven by data. Imagine that. Founded in 2 pivots digital agency owners and former digital executives obsessed with the intersection of data, digital product, and growth. Today, we provide user experience design, product development, analytics and strategic solutions grounded in pioneering testing and personalization expertise. Our diverse roster of F500 clients has included DTC brands, Insurance, Airlines, Hotels, and Grocers. We employ a thoughtful process with decades of operational experience in digital business and analytics to help our clients make data informed decisions on how to accelerate their digital businesses. With an emphasis on simplicity of process, elegance of information design, and application of lean startup principles, we teach “middle-brained” leaders how to simultaneously be goal-oriented, problem-focused, hypothesis-led and data-driven.
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。