客户支持
$1500 - $2000 / month
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We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies.
Senior-level experience in GTM Ops / RevOps / Sales Ops, with meaningful ownership in structured environments. Strong capability across at least two of these and comfort owning all three: Sales Ops, CS Ops / Account Management Ops, Partner Ops. Deep Salesforce capability (admin-level comfort not required, but must be strong in setup, reporting, dashboards, and data hygiene). Strong analytical and operating rigor: metrics, systems thinking, dashboards, and process design that actually gets adopted. Modern tooling fluency: automation, productivity tracking tools, and practical use of AI to increase ops efficiency. High-ownership, independent operator who can influence across Sales, CS, Partnerships, and Leadership without waiting for direction. Strong communication and stakeholder management — able to drive alignment and execution.
healthcare, dental & vision insurance, generous PTO & holidays, life insurance
interface.ai is replatforming how financial institutions deliver customer experience with a unified AI experience layer.
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。