客户支持
$1500 - $2000 / month
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As a Product Manager, you will Define and own the product roadmap for integration projects, aligning business goals, customer needs, and technical feasibility Gather and clarify business requirements together with internal and external stakeholders, translating them into clear technical specifications Lead the development team and coordinate integration projects with partners, ensuring timely delivery, quality, and functionality Drive productization by creating standardized product packages for e.g. ERP / banking connectors and API integrations Manage integrations between 3rd party systems and Nomentia’s SaaS suite Act as the main point of contact for stakeholders across Product, Development, Partners, and Customers Stay up to date on integration trends, business opportunities through partnering, APIs, emerging technologies, and competitor offerings to support innovation Continuously evaluate and improve ecosystem processes, tools, and ways of working to increase efficiency and scalability
Previous experience in system integrations, preferably within fintech and/or banking Strong understanding of e.g. ERP and banking integration processes, APIs, and major ERP platforms (e.g. SAP, Oracle, Microsoft Dynamics, NetSuite) Success in driving product partnerships Proven ability to collaborate effectively with diverse, cross‑functional teams Strong analytical skills with a data‑driven approach to decision‑making Experience managing multiple projects in a fast‑paced SaaS environment Fluent English (written and spoken) Other European languages are a plus
Short Teams interview with Kukka Roine, Manager, Recruitment & HR. Teams interview with Marc Vietor, Chief Product Officer. Teams interview with Ari Valtaoja, Chief Technology Officer. Reference check. Security check & time to sign.
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。