客户支持
$1500 - $2000 / month
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The R&D Business Operations Manager will be the lead support function for Chief R&D officer and also provide support to his Leadership Team as needed. This role is pivotal for managing the logistics of an R&D leadership team in a growing biotech firm while helping shape the narrative for our global team. The ideal candidate will be highly organized, agile, adaptable with good communication skills and a motivated team player to support the R&D leadership. In addition, it is preferred that the candidate will be physically located in the Boston, MA, or Durham, NC areas.
Education: Bachelor’s degree (preferably in a scientific area) or the equivalent combination of education and experience. Biotech/Pharma Experience: 5+ years of experience in an executive support or operations role within the life sciences industry; familiarity with biotech terminology and the drug development lifecycle is a significant plus. Visual Communication: Proficiency with PowerPoint, with an eye for clean, professional design that meets corporate branding standards. Excellent Writing: Ability to draft talking points and internal memos that are professional, empathetic, and scientifically grounded. Agility: The ability to pivot quickly in a fast-paced, mid-size environment where priorities can shift based on clinical or regulatory updates. Discretion: Absolute integrity and experience handling sensitive data related to clinical trials, intellectual property, and corporate strategy. Self-motivated with ability to meet timelines. Ability to lead in a support function to the assigned project.
At BioCryst, we share a deep commitment to improving the lives of people living with hereditary angioedema (HAE) and other rare diseases. We leverage our expertise in structure-guided drug design to develop first-in-class or best-in-class oral small-molecule and injectable protein therapeutics, led by the efforts of our team of expert scientists in our Discovery Center of Excellence in Birmingham, Alabama. Our global headquarters is in Durham, North Carolina and our employees span the globe across sites in multiple countries. We are proud of our culture of engagement and accountability that rewards people for innovative thinking and achievement of key objectives.
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。