SUNMI 招聘关键账号经理 - 德国 | LinkedIn
关于 Sunmi:作为一家高科技独角兽公司,SUNMI集团是全球智能硬件创新的领导者。专注于物联网(IoT),Sunmi提供尖端的集成软硬件解决方案,旨在帮助企业获得实时IoT能力。我们的目标是将传统商店转变为智能企业,提供全面的智能设备和解决方案生态系统,以提升企业运营。
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As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries.
We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en
Reporting to the Head of Payments, the Payments Operations Manager owns the day-to-day operational health of the EverHealth payments function. This is a hands-on role focused on keeping payments running smoothly—handling escalations, driving cross-functional coordination, resolving support issues that require deep payments expertise, and owning the operational work that falls outside the scope of project-based initiatives.
Bachelor’s degree in Business, Operations, Finance, or a related field; equivalent practical experience considered
2–4 years of experience in payments operations, fintech, or SaaS customer operations
Hands-on experience with payments systems, processors, and onboarding/activation workflows; familiarity with PaySimple or similar platforms a plus
Strong problem-solving and troubleshooting skills—comfortable investigating payments issues, identifying root causes, and driving resolution across teams
Experience managing escalations or high-priority operational issues with a sense of urgency and clear communication
Proficiency with Salesforce (or similar CRM) for case management, ticket tracking, and data lookup
High attention to detail and strong documentation habits—able to maintain accurate records of escalations, decisions, and operational activity
Strong written and verbal communication; able to translate payments complexity into clear, accessible language for internal partners and customers
Collaborative and service-oriented—comfortable working across Customer Success, Support, Implementation, and Product to get things resolved
Ability to manage multiple open issues and operational tasks simultaneously without losing track of details or timelines
Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
Continued investment in your professional development
Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend.
401k with up to a 4% match and immediate vesting
Flexible and generous (FTO) time-off
Employee Stock Purchase Program
EverCommerce is a leading service commerce platform that digitally transforms the service economy through tailored, end-to-end SaaS solutions. With a focus on Home & Field Services, Health Services, and Wellness industries, the company empowers over 725,000 customers through innovative digital and mobile applications. As a publicly traded company on Nasdaq (EVCM), EverCommerce is committed to driving digital transformation and creating convenient, informed, and predictable experiences for its clients.
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关于 Sunmi:作为一家高科技独角兽公司,SUNMI集团是全球智能硬件创新的领导者。专注于物联网(IoT),Sunmi提供尖端的集成软硬件解决方案,旨在帮助企业获得实时IoT能力。我们的目标是将传统商店转变为智能企业,提供全面的智能设备和解决方案生态系统,以提升企业运营。
我们是谁 GrowthAssistant 连接顶尖的营销和运营管理人才与快速成长的公司,这些公司依赖出色的执行来扩大规模。2021年成立,并被《财富》杂志评为最佳初创企业之一,我们是一个永久远程团队,以诚信、主动坦率和行动偏向为核心,我们优先考虑人类体验。我们招聘时看重技能和热情,并长期投资于我们的员工。
远程(哥伦比亚、巴西、危地马拉):中级(3年经验以上),要求英语高级或母语,立即生效,薪资1.800美元/小时
地点:远程(哥伦比亚、巴西、瓜地马拉) 职级:中级(3年以上经验) 语言:需要高级或母语英语 开始日期:立即 额外费用:1800美元 关于公司 我们是一个为小型企业主提供成长融资的市场,致力于增加创业机会并赋能女性和多样化的小微企业。通过将企业家与成长资本连接起来,并提供世界级的财务管理服务,我们帮助他们掌控财务,保持清洁的实时财务记录,并实现可持续的经济成功。