客户支持
$1500 - $2000 / month
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We are seeking a Group Product Manager to lead the product team responsible for the strategy and execution of our real estate leads platform—one of the most critical systems connecting high-intent homebuyers and sellers with the right real estate professionals. Sitting at the center of the largest real estate brokerage in the U.S., you will own how demand is captured, matched, and delivered, improving outcomes for both consumers and agents.
8+ years of experience in product management, with a strong track record of owning and scaling complex platform products. 3+ years of experience on a product team for a real estate portal or large brokerage with strong online presence strongly preferred, huge plus if in lead generation or delivery. BS in Business, Economics, Computer Science, Engineering or equivalent. MS or MBA preferred but not required. Strong technical foundation, with the ability to partner effectively on system design, algorithms, and data flows. A manager-doer who’s willing to roll up their sleeves and get things done. Proven ability to use data, experimentation, and user research to inform strategy, prioritize effectively, and drive measurable business outcomes. Ability to effectively gather and prioritize user requirements from disparate sources, going beyond user requests to get to key needs, and the ability to rationalize across and resolve stakeholder differences. Strong consensus and relationship-building skills, with experience marshaling resources across different functions of an organization. Ability to thrive and adapt in a fast-paced, high-growth, and rapidly changing environment, bringing clarity to ambiguity. Excellent written and verbal communication skills that allows you to influence other teams, create clarity, and drive focus on complex problems.
Compensation: The salary pay range for this position is a base pay of $208,500-$231,700 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met. Perks That You Need To Know About: Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.
Compass is a real estate technology company founded in 2012, revolutionizing the real estate industry with its end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. The company is headquartered in the United States and operates as a leading real estate brokerage.
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。