客户支持
$1500 - $2000 / month
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At Crypto.com, we are committed to accelerating the adoption of cryptocurrency, with a relentless focus on innovation and growth through product development and client acquisition. We are a trusted industry leader in regulatory compliance, security, and privacy. We advertise globally and on a variety of products, from crypto trading to stocks, sports and prediction markets. We are looking for an outstanding talent in Paid Search and App Marketing to build and optimize our Search accounts globally. Google Ads and ASA engines have no secrets for you. You can build campaigns thoroughly and rapidly, and you are relentlessly leveraging opportunities for growth and experimentation. Due to the level of advancement and scale of our efforts, we seek a specialist who can be both at the cutting edge of technology while being capable of steering a complex and extensive portfolio of accounts. In turn, we promise the highest level of tech support and resources, internally and from vendors, as well as constant product development and opportunities for personal growth. This is your chance to truly stretch your capabilities and impact to the maximum extent.
Responsibilities
Campaign Management: Manage paid search campaigns across major platforms such as Google Ads, Microsoft Advertising, and Apple Search Ads
Global User Acquisition: Drive the expansion of our user base globally for both web and app, focusing on achieving high-quality, high-volume growth and maximizing return on investment
Advanced Strategy Development: Craft and implement cutting-edge paid search strategies and operational models at scale, launching new product lines through research and implementation
Cross-Functional Collaboration: Work closely with data science and SEO teams to ensure cohesive and integrated marketing strategies that align with business objectives
Operational Excellence: Optimize large-scale, complex operations by utilizing industry-leading paid search methodologies, tools, and platforms to achieve superior performance
Budget Management: proactively manage budget allocation and pacing across campaigns to ensure optimal ROI and the successful achievement of key performance indicators
Performance Optimization: optimize creative assets, and improve conversion rates through the refinement of landing pages, ad copy, keywords, and audiences
Market Intelligence: Stay ahead of industry trends, search engine updates, and evolving financial user behavior to ensure campaigns remain competitive and highly effective
Competitive Analysis: Conduct thorough competitive analysis and benchmarking to identify market opportunities and gaps within the financial sector, adjusting strategies as necessary
Data-Driven Decision Making: Partner with data and analytics teams to build dashboards, analyze performance metrics, and identify opportunities, ensuring all strategic decisions are informed by actionable insights
Stakeholder Reporting: Prepare and present clear, comprehensive reports on campaign performance, market intelligence, and future strategies to key stakeholders and leadership
Educational Background: A degree in Marketing, Business, Finance, or a related field
Hands-On Experience: A minimum of 5 years of professional experience in hands-on paid search marketing, with an excellent track record in web and app growth
Industry Advantage: Prior experience in Finance or Tech is a plus
Platform Use: Demonstrated deep expertise in Google Ads and Apple Search Ads, coupled with proven success in scaling campaigns globally
Innovation Mindset: A demonstrable passion for innovation, continuous learning, and driving excellence within the paid search landscape
Analytical Mindset: Possess a strong analytical mindset, with the ability to effectively interpret data and translate insights into actionable strategies
Financial Management: Proven experience in effectively managing meaningful budgets across diverse channels and platforms to achieve ambitious growth targets
Crypto.com is a global leader in cryptocurrency solutions, committed to accelerating cryptocurrency adoption through innovation and growth. We specialize in regulatory compliance, security, and privacy, offering services across crypto trading, stocks, sports, and prediction markets.
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。