客户支持
$1500 - $2000 / month
加载中...
At Sword, data powers our mission to build a pain-free world. The Data Platform Team is building the foundation that makes data usable across clinical, operations, AI, and product teams: a modern streaming lakehouse, distributed processing for low-latency data movement, durable workflows coordinating complex operations, and an API-first surface that lets producers and consumers serve themselves — without tickets, without infra context, and increasingly through agentic interfaces.
Proven experience designing and operating data platforms at scale — warehouse, data lake, or lakehouse architectures in production. Hands-on experience with a modern lakehouse table format — Iceberg strongly preferred; Delta Lake or Hudi also welcome. Clear mental model of catalogs (REST, Polaris, Glue, Unity, Hive) — their trade-offs, and how compute stays detached from storage. Exposure to at least one vendor lakehouse or query platform — Snowflake, Starburst, or Databricks — at the level where you can reason about its architecture, not just use its UI. Strong experience with a distributed processing engine — Flink strongly preferred; Spark also fine. You can reason about its internals, fine-tune a running job, and debug a pipeline that’s silently degrading. Familiarity with durable execution — Temporal, Restate, or similar — or at minimum a solid mental model of what durable execution means and why it matters for data workflows. Production experience building and operating APIs (REST or gRPC) at scale — good instincts about contracts, versioning, retries, rate limiting, and observability. Solid understanding of Kafka and event-driven architectures (producers/consumers, partitioning, delivery semantics). Comfortable in regulated environments (healthcare, fintech, gov) where audit, compliance, and data governance are part of every design. Platform mindset: you design for self-service, API-first, and with systems and agents — not only humans — as legitimate consumers.
Health, dental and vision insurance, Meal allowance, Equity shares, Remote work allowance, Flexible working hours, Work from home, Discretionary vacation, Snacks and beverages
Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
注册并登录后即可查看
$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。