Customer Support Specialist (Incident Resolution)
你好!你准备好加入一家快速成长的国际旅行科技公司,成为一支出色的团队的一员了吗?在RateHawk,我们对旅行和科技充满热情,我们正在寻找一名客户支持专员(事件解决)来帮助我们保持客户满意和运营顺利。
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The Kidney Walk Growth Manager is a revenue-accountable growth role at the center of NKF’s Kidney Walk Revitalization initiative — a multi-year effort with a clear path to doubling program revenue within 3–5 years. This position owns a portfolio of 23 mid-tier Walk events, driving performance through disciplined data use, coaching, and market-level strategy.
Bachelor’s degree from an accredited college or university
Minimum 3 years of experience in peer-to-peer fundraising program management, with direct responsibility for Walk, Run, or similar community fundraising events
Demonstrated ability to manage multiple events or markets simultaneously while hitting revenue targets
Proficiency in P2P fundraising platforms (e.g., Blackbaud TeamRaiser, Classy, Luminate Online, or equivalent) and in Microsoft Office, including Excel
Experience using data dashboards or reporting tools to track KPIs and inform coaching or strategy conversations
Strong written and verbal communication skills; able to translate complex performance data into clear, actionable guidance for field audiences
Unimpeachable integrity and trustworthiness
Verbal and written communication skills will be used daily
Maintain effectiveness under pressure
Proficiency in standard office technology and equipment is required
Ability to lift and transport equipment weighing up to 25 lbs
Flexible to work evenings and weekends as needed
Available for overnight business travel with approximately 5-10 trips per year
Must have a valid driver’s license and reliable transportation
National Kidney Foundation is a lifeline for all people affected by kidney disease. As pioneers of scientific research and innovation, NKF focuses on the whole patient through the lens of kidney health. Relentless in our work, we enhance lives through action, education, and accelerating change.
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你好!你准备好加入一家快速成长的国际旅行科技公司,成为一支出色的团队的一员了吗?在RateHawk,我们对旅行和科技充满热情,我们正在寻找一名客户支持专员(事件解决)来帮助我们保持客户满意和运营顺利。
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