客户支持
$1500 - $2000 / month
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At Decisely, we are on a mission to revolutionize the InsurTech industry by delivering innovative benefits, compliance, and HR solutions that genuinely make a positive difference for our clients and our organization. As a client-centric company, we are deeply committed to delivering exceptional customer service and building strong, lasting relationships with our clients. We seek passionate, service-driven individuals who share our dedication to putting clients first. We believe in creating a workplace where everyone feels valued, empowered, and inspired to bring their best selves to work, while contributing to a service-oriented environment that ensures our clients' success.
Bachelor’s degree in Marketing, Communications, or related field (or equivalent experience). 3–7 years of experience in marketing, preferably in B2B or SaaS environments. Insurance or healthcare-related experience a plus. Proven hands-on experience with ActiveCampaign and HubSpot Marketing Hub (email automation, workflows, CRM integration). Strong copywriting, editing, and content creation skills. Familiarity with paid media platforms (Google Ads, Meta, LinkedIn) and campaign optimization. Data-driven mindset with experience in analytics and reporting (Salesforce experience a plus). Self-motivated, organized, and comfortable working in a fully remote environment. Ability to work in a fast-paced environment.
Decisely 致力于通过创新的保险科技解决方案,革新保险行业。作为一家以客户为中心的公司,我们致力于提供卓越的客户服务质量,并与客户建立牢固的长期关系。
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。