InterPayments 招聘客户体验主管（美国）| LinkedIn

This is a fully remote, high-impact role at the heart of how InterPayments shows up for its customers. In payments, things get complex, and you'll be the person our merchants rely on when they do. If you're energized by solving real problems, building relationships, and creating new experiences to make things work better than you found it. This role is a launchpad. You'll work cross-functionally with Sales, Product, Engineering, Finance, and Customer Success in a front-row seat at a growing fintech startup. Over time, this role has paths to grow into Operations, Customer Success, and Team Leadership opportunities as our operations grow.

2+ years of experience in a customer-facing support or operations role, ideally in a SaaS, tech, or digital-first environment. Hands-on experience with support and CRM tools like Zendesk, Salesforce, or similar platforms. Strong written and verbal communication skills; you can explain something complex without making it feel complicated. A self-starter mindset. You don't wait to be told what needs fixing; you find it and fix it. Comfortable working remotely and managing your own time, priorities, and deadlines. Curious and hungry. You don't need to know payments on day one, but you need to want to learn it deeply.

Remote pay range $75,000—$90,000 USD

InterPayments 是一家位于美国旧金山的金融科技 SaaS 公司，处于支付与数据智能的激动人心交叉点。我们的使命是通过赋能商户和他们使用的软件供应商来降低支付处理成本。