客户支持
$1500 - $2000 / month
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Known for being a Best Place to Work and a People First company, IronArch Technology is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in providing innovative solutions and world class services to Federal Government clients. Our employees have voted us as a 'Best Place to Work' 9 times and we are an INC 5000 recipient for being one of the fastest growing businesses in the United States. Our Values: Deliver Outcomes with Speed | Own the Work and the Results | Respect People. Speak Directly. | Stay Curious. Enjoy the Journey. What You’ll Do We are seeking a Systems Engineer / Architect to serve as a senior technical leader supporting client modernization efforts, including the transition to a Commercial Off-the-Shelf (COTS) product line. This role is responsible for providing end-to-end systems engineering expertise across requirements development, system and network environment setup, testing, and deployment. The ideal candidate will proactively identify technical risks, gaps, and opportunities, while ensuring that solution architectures align with mission needs and technical requirements. This role requires strong collaboration across stakeholders and the ability to support strategic planning and execution in a dynamic environment. Key Responsibilities Serve as a senior systems engineer providing technical oversight across modernization initiatives Lead technical requirements development to support COTS implementation and integration Support system and network environment setup, including configuration and validation Oversee and contribute to system testing, release management, and deployment activities Identify and assess technical risks, gaps, and opportunities impacting solution delivery Develop and present analysis of alternatives (AoA) to support informed decision-making Collaborate with cross-functional teams, stakeholders, and leadership to ensure alignment with program goals Ensure adherence to schedules, milestones, and strategic plans through proactive engagement Provide architectural guidance to ensure solutions meet performance, scalability, and security requirements Preferred Experience Experience supporting federal or government healthcare systems Familiarity with Electronic Medical Record platforms and healthcare data standards Experience with cloud-based architectures and modern DevSecOps practices Why IronArch Technology? Awarded Best Place to Work 9 times! Competitive compensation and market-leading bonus opportunities Medical, dental and vision benefits where a significant portion of the premium is subsidized by IronArch. For qualifying high deductible health plans, IronArch also contributes towards a Health Reimbursement Account to cover eligible medical expenses Company-provided healthcare concierge assistance to help explain your coverage in plain language; help you find, choose, and schedule quality care; and address billing, benefit, or claims concerns, potentially saving hours of your time 401(k) retirement plan where the company contributes dollar for dollar up to 3 percent, and 50 cents on the dollar for the 4th and 5th percent with immediate entry and immediate vesting 20 days of PTO accumulated per calendar year 11paid holidays Bereavement, jury duty, parental (maternity/paternity/adoption), and military leaves Sabbatical programs Company-paid short- and long-term disability Company-paid life insurance Voluntary life, accidental and indemnity income replacement benefits Professional development reimbursement Health club reimbursement Matching donation program and annual philanthropic activities Pet insurance And more!
Proven experience in systems engineering or solution architecture within complex IT environments Experience supporting system modernization efforts and COTS implementations Strong understanding of system integration, architecture design, and lifecycle management Excellent analytical, problem-solving, and communication skills Integration Architecture – P4 (Expert) Electronic Medical Records (EMR) – P4 (Expert) Preferred Experience Experience supporting federal or government healthcare systems Familiarity with Electronic Medical Record platforms and healthcare data standards Experience with cloud-based architectures and modern DevSecOps practices
Awarded Best Place to Work 9 times! Competitive compensation and market-leading bonus opportunities Medical, dental and vision benefits where a significant portion of the premium is subsidized by IronArch. For qualifying high deductible health plans, IronArch also contributes towards a Health Reimbursement Account to cover eligible medical expenses Company-provided healthcare concierge assistance to help explain your coverage in plain language; help you find, choose, and schedule quality care; and address billing, benefit, or claims concerns, potentially saving hours of your time 401(k) retirement plan where the company contributes dollar for dollar up to 3 percent, and 零点五 cents on the dollar for the 4th and 5th percent with immediate entry and immediate vesting 20 days of PTO accumulated per calendar year 11paid holidays Bereavement, jury duty, parental (maternity/paternity/adoption), and military leaves Sabbatical programs Company-paid short- and long-term disability Company-paid life insurance Voluntary life, accidental and indemnity income replacement benefits Professional development reimbursement Health club reimbursement Matching donation program and annual philanthropic activities Pet insurance And more!
IronArch Technology is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in providing innovative solutions and world class services to Federal Government clients. Known for being a Best Place to Work and a People First company, IronArch Technology is an INC 5000 recipient for being one of the fastest growing businesses in the United States. Our Values: Deliver Outcomes with Speed | Own the Work and the Results | Respect People. Speak Directly. | Stay Curious. Enjoy the Journey.
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。