客户支持
$1500 - $2000 / month
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The Solution Engineer - Analytics, as a key member of the Enterprise Data and Analytics team, contributes to the definition, design, delivery and support of First Quality’s Analytics systems. This role will interact with all areas of First Quality to define business requirements, scope solutions, develop specifications, and support delivery of analytics solutions.
Bachelor’s degree in computer science, Information Technology, Engineering or related discipline. 3 year’s experience of using Power BI or QlikSense or Tableau. 3 year’s experience of using SQL/Python. Good understanding of data warehousing concepts, dimensional modeling, and sematic/reporting layer design. Ability to communicate complex ideas in simple terms and effectively interact with decision makers. Strong problem solving and decision-making skills.
Competitive base salary and bonus opportunities. Paid time off (three-week minimum). Medical, dental and vision starting day one. 401(k) with employer match. Paid parental leave. Child and family care assistance (dependent care FSA with employer match up to $2500). Bundle of joy benefit (year's worth of free diapers to all team members with a new baby). Tuition assistance. Wellness program with savings of up to $4,000 per year on insurance premiums.
Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations.
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。