客户服务中心代表

We are hiring a Customer Service Representative to be the first point of contact for our customers. The role handles inbound queries across email, chat, and phone — solving issues quickly, escalating thoughtfully, and turning support interactions into loyalty moments.

1年以上客户服务经验
Excellent written and verbal English communication
Familiarity with CRM tools such as Zendesk, Salesforce, or Freshdesk
Strong active listening and problem-solving skills
Comfort working in a structured, metrics-driven environment
Ability to stay calm and professional under pressure

Fully remote, flexible work hours
Performance-based bonus structure
Annual learning & development stipend
Health and wellness benefits (varies by location)
Opportunity to work on high-scale, real-world impact projects