招聘Account Executive (Aramco) | LinkedIn
Elastic,搜索AI公司,通过所有数据的实时搜索能力,释放企业和个人的潜力。Elastic搜索AI平台被超过50%的财富500强企业使用,通过搜索的精确性和AI的智能,帮助所有人加速重要结果。
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Role: Virtual Customer Service Associate
Job Type: Seasonal
Location: Work from home in Maharashtra, India
Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.
What will you do as a Customer Service Associate?
As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.
What are your hours?
This role requires working variable hours to match when customers need us most. You will work overnight/day/late shifts and your work week is minimum 40 hours. In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 6am and 11 pm Sunday to Monday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date.
Minimum age: 18 years old
Have the right to work in India
Strong communication skills in English (both written and oral fluency)
Experience working with a computer
The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11 pm
Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)
You’ll need a quiet, distraction free work space (dedicated office space with a desk and chair)
From a technical perspective, a minimum broadband connection of 100MB download speed and 10MP upload speed using a hard-wire ethernet internet connection (no WIFI).
Medical insurance
Pension plan
Internet allowance
Lifestyle benefits and retail discounts through our Amazon Extras program
Expert training and ongoing opportunities to learn more and develop your skills
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
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Elastic,搜索AI公司,通过所有数据的实时搜索能力,释放企业和个人的潜力。Elastic搜索AI平台被超过50%的财富500强企业使用,通过搜索的精确性和AI的智能,帮助所有人加速重要结果。
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