客户成功经理V

Samsara (NYSE: IOT) 是连接操作™云的先驱，这是一个平台，使依赖物理操作的组织能够利用物联网（IoT）数据开发可操作的见解并改善其操作。At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Our Senior Strategic Customer Success Managers pick up where our Services team leaves off, working closely with Samsara’s largest, most complex customers to understand their operations and unique challenges, advising on how to leverage Samsara for their needs, and becoming their long-term partner.

10+ years of work experience with most recent experience in a senior Strategic Customer Success, account management, or strategic consulting role
Experience supporting Enterprise SaaS and/or Fortune 500 companies
Strong priority management and high emotional intelligence; this is a demanding position with high internal visibility
Experience consulting customers on enterprise transformation programs with cross-functional stakeholders.
Demonstrated ability to present to and influence C-level audiences.
Experience supporting or working with technical products
Solutions-oriented with strong problem solving skills
Proven track record of building trust, communicating effectively and driving change with a wide variety of stakeholders: executives, Product and Engineering leadership, day-to-day users of our software
Strong bias for action, the ability to think big, with insistence on high standards
Experience serving and supporting large-scale business solutions at Fortune 500 companies
Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment
Diplomacy, tact, and poise under pressure when working through customer issues
Thrives in an unstructured, fast-paced, and change-heavy environment
Bachelor’s degree from a 4-year institution

Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your city of residence. Learn more about our total rewards and benefits below.
Annual OTE Salary
$125,902—$190,それでも USD
Total Rewards: Above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company.
Flexible Working: Flexible, employee-led remote model, professional development stipend, comprehensive health and parental leave plans.
Belonging at Samsara: Inclusive work environment, equal opportunity for qualified persons with disabilities.
Accommodations: Commitment to ensuring equal opportunity in employment for qualified persons with disabilities.

Samsara (NYSE: IOT) 是连接操作™云的先驱，这是一个平台，使依赖物理操作的组织能够利用物联网（IoT）数据开发可操作的见解并改善其操作。At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.