客户支持
$1500 - $2000 / month
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The Access team plays a critical role in securing and enabling the Mass Customization Platform (MCP), the technology backbone that powers Cimpress businesses such as Vistaprint, National Pen, and others. As a Senior Product Manager in the Access team, you will own the product direction and execution for critical functional areas within our Identity and Access Management (IAM) and extended portfolio. You will serve as the bridge between high-level platform strategy and on-the-ground execution, delivering secure, scalable, and developer-centric solutions.
9-14 years of professional experience, including 5+ years as a Product Manager, ideally working on complex, high-quality B2B or B2C web-based products, preferably in the SaaS space. Deep domain expertise and proven track record in Identity & Access Management (IAM), Authentication protocols (OAuth, OIDC, SAML), Granular Application Access Control, Security and Compliance, Role-based Access Management, Policy-based Access Management, or Platform tenancy.
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。