AR运营经理

Heidi is an AI Care Partner built for clinicians. We operate across seven global entities and we are growing fast. Revenue and headcount are compounding month on month, and our Finance team needs to move at the same pace as the business. We are hiring an AR Operations Manager to own the full Order-to-Cash cycle. This is a senior, hands-on role for someone who has built an Accounts Receivable or Billing function before and wants to do it again with more speed and complexity.

7+ years of progressive AR or Revenue Operations experience, including 3+ years managing and developing a team. Builder mentality. You have designed AR systems and SOPs from scratch. You know what good looks like because you have built it. Systems fluency. Hands-on experience with billing platforms (Stripe), CRM systems (HubSpot or Salesforce) and ERP environments. Multi-entity experience. You have operated AR across multiple entities, currencies and jurisdictions. Remote team leadership. You have managed distributed or offshore teams and kept standards high regardless of geography. Operational rigor. You investigate root causes, form a view and bring solutions, not just observations.

Flexible hybrid working environment, with 3 days in the office. A generous personal development budget of $500 per annum. Learn from some of the best engineers and creatives, joining a diverse team. Become an owner, with shares (equity) in the company, if Heidi wins, we all win. The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups. If you have an impact quickly, the opportunity to fast track your startup career!

Heidi is building an AI Care Partner that works alongside clinicians to make healthcare care continuous and deeply human. We are a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients. In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.