客户支持
$1500 - $2000 / month
加载中...
We are seeking a Middle+ Data Scientist with 3+ years of professional experience, including hands-on work with time series forecasting, to join our Digital Twin team. The role focuses on building and improving forecasting solutions for key business metrics (such as revenue, orders, and customers) to support planning and decision-making. A critical part of this role is understanding and explaining forecast behavior — identifying the key drivers behind changes in the forecast, analyzing deviations between plan and actuals, and translating model outputs into clear, actionable insights for stakeholders. The emphasis is not only on producing a forecast, but on clearly answering why the forecast changes and what drives those changes. Nice-to-have experience includes forecast monitoring, anomaly detection, or scenario / what-if analysis. Responsibilities include building, maintaining, and evolving production-ready time series forecasting models for key business metrics (revenue, orders, customers) with rolling horizons and systematic backtesting. Design and apply robust forecast evaluation frameworks, ensuring forecast stability, accuracy, and comparability over time. Analyze and explain forecast drivers and changes, identifying the underlying factors behind forecast updates and deviations between plan and actuals. Perform plan vs. actual analysis to identify root causes of underperformance and support corrective actions. Translate forecasting outputs into clear, actionable insights that support planning and decision-making for business and product stakeholders. Collaborate closely with Product Managers, Analysts, and Business teams to align forecasts with assumptions, initiatives, and planning cycles. Contribute to the development of forecast monitoring, anomaly detection, and scenario / what-if analysis capabilities.
3+ years of professional experience in a Data Science role. Hands-on experience working with time series data is required, including building, evaluating, and maintaining forecasting models. Practical experience using different modeling approaches for time series forecasting and understanding their trade-offs. Solid understanding of time series cross-validation and the use of external regressors. Experience designing data validation checks, including validation of input data and consistency checks for forecast results. Understanding of forecast explainability concepts, including how to identify and communicate key drivers behind forecast changes (hands-on experience is a plus). Familiarity with what-if / scenario modeling principles, including assessing the impact of assumptions, initiatives, or external factors on forecasts. Experience working with large, multi-source datasets, with an understanding of data quality risks in forecasting pipelines. English proficiency at B2 level or higher.
Competitive salaries based on your professional experience
Fast growing international company with stable employment
Annual vacation of 25 working days and 1 additional day off on your birthday
Day off on Municipality day and Carnaval
Meal Allowance (8 euros per working day)
Fidelidade Healthcare Plan (Comprehensive health coverage with the option to include your partner and children at discounted rates)
Mental Wellbeing Program through the OpenUp platform
AUTODOC corporate discount for purchasing car parts at special rates for personal use
Exclusive retail discounts via our ‘Benefits at Work’ portal
Learning & Development (over 650 courses on soft and hard skills on our e-learning platform)
Free English and German language classes (after probation period)
Flexible working hours and hybrid work
At AUTODOC, we are proud to be a homegrown European success story. Founded in Berlin in 2008 and still headquartered in the heart of the continent today, we have evolved from a local specialist into Europe’s leading online platform for the automotive aftermarket. Our strength lies in our unique identity: we are a digital-first, e-commerce powerhouse with strong German roots and an expansive reach across 27 European countries. This continental focus allows us to blend our heritage with high-tech innovation, staying agile and closely connected to the markets we serve. Today, our team of more than 5,500 professionals from over 50 different countries is redefining mobility through cutting-edge technology.
注册并登录后即可查看
$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。