客户支持
$1500 - $2000 / month
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The Principal Strategy & Planning Specialist supports CPS clinical development strategy and external site partnerships by leveraging site capabilities, feasibility data, and key performance metrics. It collaborates closely with commercial and operational teams to provide strategic insights on site analytics, country-specific considerations, and multi-center planning. The position maintains the Strategy & Planning Study Resourcing and Site Library databases and contributes to business growth through data-driven feasibility analysis and study planning. Strong analytical, writing, presentation, database management, attention to detail, and stakeholder engagement skills are essential.
Bachelor of Science or Science-related degree from a recognized University/College. Practical experience and understanding of global drug development and clinical trials including demonstrated experience in professional presentations. Working knowledge of Early Clinical Development. Knowledge of the scientific principles, methods, and processes used to conduct a systematic and objective inquiry; including study design, collection, analysis, and interpretation of data; and the reporting of results. Strong data mining, analysis, and interpretation skills to support clinical trial strategies. Excellent technical/scientific writing and attention to detail. Critical thinking and problem-solving abilities. High level of professionalism, integrity, and global collaboration skills. Effective communication, planning, and organizational skills. Demonstrated ability to work independently with limited oversight. Ability to manage multiple priorities and adapt to shifting expectations. Familiarity with ICH-GCP guidelines and global clinical trial processes, especially early-phase studies. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), SharePoint, and Adobe Acrobat. Skilled in using data capture, compilation, and analytics tools.
Fortrea is a leading organization in the pharmaceutical and clinical research sectors, specializing in clinical operations and early-phase feasibility and financial management.
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。