客户支持
$1500 - $2000 / month
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Cents是领先的垂直SaaS平台,推动衣物护理、洗衣服务和衣物相关企业的未来。我们的使命是为运营商提供运行更聪明、增长更快和提供卓越客户体验的工具。我们是一个快速成长的初创公司,拥有高效的软件团队,直接与用户、内部团队和工程伙伴合作,提供高度影响的客户导向解决方案。
4-7+年的产品管理经验, preferably in SaaS, hardware-enabled software, fintech, or mobile-heavy environments. Strong technical fluency — comfortable working with firmware, hardware integrations, APIs, and mobile engineering teams. Experience owning complex, multi-surface products with multiple user personas. Proven ability to manage cross-functional stakeholders across engineering, leadership, and external partners. Strong roadmap definition and prioritization skills in ambiguous, high-impact environments. Exceptional communication skills — able to clearly articulate product decisions to both technical and non-technical audiences. Experience working in environments that require operational empathy (field teams, distributed operators, physical device ecosystems). Comfortable balancing long-term platform thinking with short-term execution needs.
我们提供具有竞争力的薪酬和全面的健康福利。工作从家办公室 stipend,虚拟团队活动,和访问学习机会从我们的团队和顾问网络都是起点。Competitive salary, Equity, Unlimited PTO and paid holidays, Remote-first with offices in New York City and San Francisco, Health benefits, including medical, dental, vision, mental health support, parental leave, life and AD&D insurance, and disability, 401(k), Work-from-home and commuter stipends, Laundry reimbursements to support our customers’ businesses, Comprehensive training, learning, and development programming, Access to hundreds of discounts and rewards from renowned vendors including deals on health and wellness, travel, dining, auto insurance, and so much more!
Cents 是领先的垂直 SaaS 平台,推动衣物护理、洗衣服务和衣物相关企业的未来。我们的使命是为运营商提供运行更聪明、增长更快和提供卓越客户体验的工具。我们是一个快速成长的初创公司,拥有高效的软件团队,直接与用户、内部团队和工程伙伴合作,提供高度影响的客户导向解决方案。
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。