客户支持
$1500 - $2000 / month
加载中...
As Senior Manager, Order Management Program Operations, you will be the driving force behind translating Order Management strategy into coordinated, value-driven execution across complex transformation programs. You’ll serve as the integrative layer across strategy, delivery, analytics, quality planning, and change enablement—ensuring initiatives are delivered in alignment with the target operating model, measurable business outcomes, and enterprise readiness expectations. Your leadership will bring structure and clarity to multiple programs and workstreams, connecting business intent to operational impact and safeguarding value realization. This role is pivotal in strengthening program discipline and ensuring transformation efforts translate into sustained operational improvement across Deckers.
Bachelor’s degree in Business, Information Systems, Operations, Supply Chain, or a related field or equivalent experience (MBA or equivalent preferred)
PMP, PgMP, SAFe, or equivalent program/project management certification; relevant change management and agile/product management certifications
10+ years of experience in program operations, business operations, transformation, or enterprise delivery roles
Proven success delivering complex, multi-stakeholder initiatives spanning business and technology environments
Demonstrated ability to translate strategy into structured, executable plans
Strong grasp of hybrid delivery methodologies (agile, waterfall, product-centric approaches) and adaptability to evolving needs
Experience aligning cross-functional teams around shared outcomes without direct authority
Strong systems thinking and ability to identify interdependencies across work streams
Experience navigating matrix organizations and influencing senior stakeholders
Proactive risk identification related to adoption, quality, and value realization
Strong executive communication and facilitation capabilities
Strategic and integrative thinking, value-oriented decision making, structured problem solving, and clear, persuasive communication
Competitive Pay and Bonuses - We’ve created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they’re valued.
Financial Planning and wellbeing - No matter what financial goals our employees have set, we want to help them get there. Our plans provide powerful ways to protect income, pay for expenses and invest in the future.
Time away from work - Sometimes we need time away to be with family, focus on our health or just simply recharge. Our plans support our employees’ needs to get out, get healthy and come back stronger than ever.
Extras, discounts and perks - Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras
Growth and Development - Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development.
Health and Wellness - There’s nothing basic about our comprehensive health and wellness programs and offerings. While at work and at play, we aim to support a healthy lifestyle.
Deckers Brands is a global company that delivers innovative and sustainable footwear, apparel, and accessories. We are committed to creating value for customers, communities, and shareholders through quality, innovation, and sustainability. Our mission is to be a leader in the outdoor lifestyle category by delivering exceptional products and experiences.
注册并登录后即可查看
$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。