客户运营分析师（印度-班加罗尔，卡纳塔克；6个月FTC）

As a Customer Support Specialist, you will help deliver fast, reliable, and high-quality support to MoonPay’s global customers and partners. You will investigate and resolve customer issues across multiple support channels, helping users successfully navigate MoonPay’s products and services. You will work closely with internal teams to resolve more complex cases, follow established support processes, and contribute feedback that helps improve the overall customer experience.

1+ years of experience in Customer Support, Customer Success, or Operations roles within technology-driven companies. Experience working in fast-paced environments such as FinTech, Crypto, Web3, or Consumer Technology is preferred. Strong written communication skills and the ability to clearly explain complex issues to customers. Highly organized and detail-oriented, with the ability to manage multiple support cases simultaneously. Comfortable learning new tools, systems, and products quickly in a rapidly evolving environment.

Competitive compensation package, opportunities for growth and development, and a dynamic work environment.

MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in.