客户支持
$1500 - $2000 / month
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Thrive on change and grow beyond limits? We are looking for a bold thinker who sees a chance to learn and define what's possible with every challenge! Ready to make an impact? Welcome to Maropost where you can turn ideas into action! You’ll drive awareness, growth, and engagement through high-impact content, collaborating closely with marketing, design, product, and sales teams to ensure alignment with brand voice, business objectives, and audience needs. You need to be a sharp writer and strategist who can move fast, and care about producing work that actually lands, and know how to balance brand storytelling with performance optimization.
You have 5+ years of experience in content marketing, copywriting, or a related field, with a deep understanding of content strategy, copy editing, and editorial best practices. Strong editorial leadership with the ability to own content quality, direction, and standards across channel. Proven track record of building and scaling successful B2B content programs, preferably within SaaS or technology environments. Strong understanding of AI-assisted content creation and optimization, with a willingness to use AI tools to improve workflow efficiency, ideation, and content quality. Exceptional writing, editing, proofreading, and grammar skills, with writing samples that demonstrate clarity, impact, and brand alignment. Excellent time management, project management, and communication skills; able to drive multiple initiatives forward independently. Experience using modern content, SEO, social, analytics, and project management tools. Above all: you are a self-starter who takes ownership, operates with urgency, and gets things done without being told what to do.
Maropost is a company that focuses on customer needs, transforming ecommerce, retail, marketing automation, merchandising, helpdesk and AI operations with one platform designed to scale for fast-growing businesses. With a relentless focus on our customers’ success, we are motivated by customer obsession, extreme urgency, excellence and resourcefulness to power 5,000+ global brands while we head to 100,000+.
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。