客户支持
$1500 - $2000 / month
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We are looking for an experienced and motivated Senior Site Reliability Engineer to join our team. In this role, you will be responsible for the reliability, scalability, performance, and stability of our systems and applications. You will work closely with cross-functional teams to automate processes, improve infrastructure, and support continuous product delivery. Requirements: Minimum of 3 years of experience in a similar SRE role; Strong proficiency in monitoring, logging, alerting, cloud, platform, OS, CI/CD, repostorage, and management tools; Solid understanding of DevOps principles and practices; Bachelor's degree in Computer Science, Engineering, or a related field; Excellent problem-solving and troubleshooting skills; Strong communication and collaboration skills. Responsibilities: Implement and maintain monitoring solutions using Prometheus, Victoria-Metrics, and Grafana to identify and address performance issues proactively; Manage logging infrastructure using Vector, ElasticSearch, and Kibana, ensuring efficient log collection, analysis, and visualization; Configure and manage alerting systems like AlertManager and Opsgenie's like to respond to critical incidents and minimize downtime promptly; Control utilization of AWS Cloud services and design, deploy and manage scalable and highly available infrastructure; Expertise in AWS services such as EC2, VPC, CloudWatch, and IAM to ensure optimal performance and security of our cloud-based applications; Deploy and manage containerized applications using Kubernetes, Docker, and Helm, ensuring smooth orchestration and scalability; Proficient in the Debian operating system, with the ability to troubleshoot and optimize system performance; Implement and manage CI/CD pipelines using Jenkins, Github Actions and ArgoCD for seamless software delivery and infrastructure automation; Manage code repositories using GitLab and GitHub, ensuring version control and collaboration among team members; Collaborate with cross-functional teams using Jira and Confluence for effective project management and knowledge sharing.
Minimum of 3 years of experience in a similar SRE role; Strong proficiency in monitoring, logging, alerting, cloud, platform, OS, CI/CD, repostorage, and management tools; Solid understanding of DevOps principles and practices; Bachelor's degree in Computer Science, Engineering, or a related field; Excellent problem-solving and troubleshooting skills; Strong communication and collaboration skills.
Competitive salary and bonus system - Enjoy additional rewards on top of your base salary; Unlimited vacation & sick leave - Because we prioritize your well-being; Professional Development - Access a dedicated budget for self-development and learning; Healthcare coverage - Available for employees in Ukraine and compensation across the EU; Mental health support - Free consultations with a corporate psychologist; Language learning support - We cover the cost of foreign language courses; Celebrating Your Milestones - Special gifts for life's important moments; Flexible working hours - Start your day anytime between 9:00-11:00 AM; Flexible Work Arrangements - Choose between remote, office, or hybrid work; Modern Tech Setup - Get the tools you need to perform at your best; Relocation support - Assistance provided if you move to one of our hubs.
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。