客户支持
$1500 - $2000 / month
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The Touring Buyer Experience team owns the end-to-end touring experience across Zillow’s web, iOS, and Android products. This team helps buyers move from intent to action by building seamless, reliable experiences that make it easier to discover, schedule, and complete home tours, and they do so through close collaboration across product, design, data, and engineering. This is not a standard Senior SDE role. We are looking for mobile product builders: engineers who can take a problem from an ambiguous idea to a shipped, instrumented, and continually improving mobile experience product.
You have significant experience building and shipping production mobile applications on iOS or Android, with strong depth in one platform and the ability or willingness to contribute to the other. You have a track record of owning features end to end, from ambiguous problem definition through launch and post-launch iteration. You bring strong product and business judgment and can connect technical decisions to customer impact. You have practical experience using AI-assisted development tools or automation in your day-to-day work, while maintaining accountability for quality, correctness, and customer experience. You collaborate effectively with cross-functional partners, including product managers, designers, data partners, and other engineers. You are comfortable working across the stack when needed, including mobile clients, APIs, services, and data-informed decision-making. You bring strong operational discipline, including experience with production support, monitoring, debugging, and using signals to guide improvements.
In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.
Zillow is the most-visited real estate platform in the U.S., helping customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you'll be part of a company that's reshaping an industry and helping more people make home a reality.
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。