客户支持
$1500 - $2000 / month
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This is a unique hybrid role for a hands-on expert in III-V compound semiconductor epitaxy who can oversee and troubleshoot the entire epitaxial process flow for advanced photonic devices. Working from the UK, you will travel to oversee critical process development, qualification, and production ramp at foundry partners. You will serve as the primary technical authority for epitaxial growth, ensuring that external manufacturing meets the stringent performance and reliability requirements of next-generation optical communications products. What You'll Do: Serve as the primary technical liaison for all epitaxy activities at foundries in Europe and China. Lead day-to-day epitaxy operations, including process planning, recipe optimization, growth execution, and materials characterization using tools such as XRD, PL, CL, EL, SEM, AFM, and surface defectivity assessments. Conduct process testing, experimental design, data analysis, and quality assurance activities to improve epitaxial performance, uniformity, repeatability, and yield. Drive continuous improvement across process stability, manufacturability, throughput, and cost efficiency. Collaborate with cross-functional engineering, manufacturing, and external foundry teams to achieve project milestones. Drive the development of advanced III–V epitaxy technologies to enable next-generation photonics and semiconductor devices. Contribute to technology roadmap activities, IP development, and future semiconductor platform development.
Significant practical experience with MOCVD systems, epitaxial growth processes, and materials characterization. Good understanding of equipment design, preventive maintenance, and scrubber systems, as well as analytical tools such as XRD, PL, CL, EL, SEM, and AFM. Strong technical foundation in R&D process development and advanced manufacturing environments (e.g., III–V semiconductors, high-speed optical communications). Ability to interpret complex experimental data, troubleshoot process issues, and drive systematic improvements. Excellent teamwork, documentation, and communication skills. Bachelor’s degree in Materials Science, Physics, Electrical Engineering, Chemistry, or a related field. Extensive experience with hands-on epitaxy R&D, semiconductor process engineering, or advanced manufacturing environments. Proven track record of designing complex DOEs and executing structured experiments in MOCVD systems or related thin-film deposition technologies. Experience in failure analysis, defect classification, and quality management techniques/tools. Experience in photonics applications. PhD or Master’s degree in a related technical discipline. Background in telecommunications-grade or high-reliability laser product development. Experience supporting advanced photonics or optical communication applications. Experience working with III–V semiconductor technologies in R&D or high-volume manufacturing involving III–V materials. Proven track record in mass production process development, yield improvement, and throughput optimization. Awareness of global technology trends and the competitive landscape within III-V semiconductors and photonics.
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。