客户支持
$1500 - $2000 / month
加载中...
Redefine the future of customer experiences. One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation cent...
2年以上客户服务经验, preferably in technical support or help desk environment
Working knowledge of PC and Mac operating systems and Microsoft Office applications; hardware and/or networking knowledge preferred
Advanced English fluency required (spoken and written).
Ability to work remotely in Ukraine and regularly work shifts aligned with US business hours (between 12:00pm-4:00am Monday through Friday)
Curiosity and enthusiasm for learning new technologies
Comfort working in fast-paced environments with evolving tools and processes
Health 🍏 – Comprehensive medical coverage, individual limit on exclusions and dental care
Insurance 💼– Life, disability, traumatic injuries and critical diseases
Work-Life Balance ⚖️ – PTO for all employees, Paid Sick leave (official document required), paid parental leave and paid holidays
Wellness 🤸 – Employee Assistance Program and wellness initiatives
Growth 🌱 – Access to ongoing learning and development opportunities and career advancement
Nextiva 是一家全球领先的客户体验和团队协作平台,通过AI驱动的对话中心技术,帮助企业提升客户连接和协作效率。公司成立于2008年,已为超过10万名用户和10万名企业客户提供服务。
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。