客户支持
$1500 - $2000 / month
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Financial Crime Operations is at the forefront of Revolut’s efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut. We’re looking for a FinCrime Manager to support our AML efforts across multiple product lines and markets. You’ll bring your 1LoD experience in anti-money laundering and provide hands-on advisory, control testing, and guidance to teams across Product, Operations, and Compliance. You’ll help protect customers around the world from financial crime, while driving the development of robust risk management practices.
5+ years of experience as an anti-money laundering SME in a risk advisory or control team within the first line of defence. A track record of AML advisory across both retail and business banking or fintech products. In-depth knowledge of AML typologies, regulatory requirements, and control frameworks. Experience conducting risk assessments, identifying control gaps, and driving remediation. An understanding of modern financial products, including crypto and investment products, and their associated risks. A proactive and pragmatic mindset. Excellent communication skills and the ability to engage stakeholders across teams.
Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We’re not just doing this because it’s the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.
Revolut是全球领先的金融科技公司,提供包括支出、储蓄、投资、兑换和旅行在内的多种金融服务。自2015年成立以来,Revolut已发展成为服务全球7000万客户的公司,帮助客户更有效地管理他们的资金。公司致力于在金融领域推动创新和以客户为中心的解决方案。
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。