客户支持
$1500 - $2000 / month
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In Poland, we are a local team of technologists with a global scale. In the hearts of Wrocław and Kraków, we have gathered over 700 tech wizards - and let them do their magic.
Your main responsibility is to participate effectively in all stages of systems development life cycle including: requirements analysis, software and data design, software construction (coding), deployment of production-ready code, maintenance and support of existing systems, investigation and resolution of production issues, performance tuning, code review and change control, ad hoc reporting and analysis, research, development, and optimisation.
Work and life should fit together, so we offer a range of benefits focusing on well-being, development, and team spirit. The final package will depend on the contract type we agree on. Standard benefits: life insurance, private health care [Luxmed], Multisport card, lunch vouchers, company share programs, and assistance for everyday worries and serious health problems. Learning opportunities: access to the Learnebly platform and LinkedIn Learning, English classes, and a book library. Parental support: additional +10 days maternity / +20 days paternity leave, funding for nurseries and kindergartens. Hybrid model: 2 days/week in the office and flexibility to work from almost any location for up to 30 days a year. Office perks: centrally located offices with car and cycling parking, and home office equipment provided. Career growth: a clear career path with opportunities to rotate between projects, teams, domains and roles under the guidance of highly skilled senior colleagues. High engineering culture: unique software engineering culture with a high level of test coverage and agile environment. Speaker community: public speaking training and support for preparing presentations at conferences or meetups, including our own Ocado Technology Meetups. Passions groups: running, cycling and more. Annual celebrations: carnival, summer parties, family picnics, or kid’s days.
Ocado Technology is a global technology company specializing in e-commerce software and automated warehouse solutions. With a presence in Poland, they have a local team of technologists with a global scale, operating in Wrocław and Kraków.
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。