客户支持
$1500 - $2000 / month
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Our Engineering team builds the technology that empowers MoonPay to innovate rapidly and scale efficiently. We thrive in small, collaborative cross-functional teams of 4-6 engineers, working closely with a dedicated Product Manager and Product Data Analyst. MoonPay is seeking individuals with experience in developing blockchain applications and integrations to contribute to our expanding consumer and B2B initiatives. Our focus areas include self-custody wallets, DeFi Trading, on-chain asset delivery, and innovating on what the future of Web3 means.
Strong backend/platform engineering fundamentals, Experience operating production systems with real uptime requirements, Hands-on experience interacting with live blockchain networks in production, Clear understanding of transaction lifecycle in at least 1 Blockchain and failure recovery, You think in failure modes, not just happy paths, Experience with at least 1 wallet infrastructure (Eth, Bitcoin, Solana) or custody systems, Awareness of MEV, slippages, pricing impact and swap execution risks.
Competitive salary package, Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay, Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards, 🚀 Moonshot award. We honor exceptional impact - 10 employees twice a year, each earning a $250,000 equity grant, Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off), 🌍 Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours, 🩺 Private Healthcare benefits: To protect you and your loved ones, 🍼 Enhanced parental leave: So you can spend more time with your loved ones without a second thought, 📚 Annual training budget: We support your training journey every step of the way, 🪑 Home office setup allowance: Create the home office of your dreams, 🏥 Remote working allowance: Those working fully remotely get a little extra for utilities, 💰 Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN, 💰 Employee referral programme: Great people know great people, refer them to receive 10K in USDC, 🌍 Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons, 🚀 Working in a disruptive and fast-growing company where excellence is rewarded
Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet. Why? Because crypto, stablecoins and blockchain aren’t just technologies. They’re tools for global financial empowerment. They give people and businesses more control over their money, their digital assets, and their future, opening access to legacy financial systems that have been out of reach for many. What we do MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust built into everything we ship. Proven at scale Trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. Behind those numbers are millions of real people and organizations relying on MoonPay every day. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. This is an opportunity to help shape systems, not just scale them. And we’re committed to doing it right. Fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone. If you believe in building a fairer, more open financial system - we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal.
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。