客户支持
$1500 - $2000 / month
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Leap is on a mission to decarbonize the world’s electric grids. We do this by building and scaling virtual power plants (VPPs), which call on everyday energy technologies — like battery storage, electric vehicle chargers, and smart thermostats — to support the grid when electricity demand is high. Leap partners with energy technology providers to connect these devices to grid flexibility programs, where they can get paid for reducing or shifting usage to help balance the grid. Our software platform facilitates fast, automated access to energy markets across the U.S., making it easy for our partners to unlock new revenue, make their energy-saving products more affordable for their customers, and provide crucial support for electric grids. Leap is a privately-held tech company with funding from top venture capital firms and experienced energy entrepreneurs. We are a remote, distributed workplace with teammates based in Europe and North America.
At least 5 years of product management experience delivering software products At least 2 years experience working in an early stage B2B startup environment Aptitude for building relationships with a multinational team across several time zones Experience analyzing data, building workflows and prototypes with AI to support product development Skilled at deeply understanding customer needs and supporting prioritization decisions with qualitative and quantitative insights Experience working in remote or hybrid environments across time zones, demonstrating the ability to thrive in distributed teams through asynchronous communication, strong time management, independent work, and sustained productivity and engagement
100% Remote Environment Medical + Dental + Vision Coverage Life, AD&D, and Long-Term & Short Term Disability Insurance Parental Leave Flexible PTO, Company Holidays, & End-of-Year Employee Appreciation Week
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。