客户支持
$1500 - $2000 / month
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Software Engineers are responsible for assisting with implementing and maintaining software applications that support and enhance company systems and processes. They are also responsible for supporting systems, database and application infrastructure, and application development tools. Responsibilities include: Participate in a cross-functional team to define processes for comprehensive application development, global content management, and continuous process improvement. Analyze application requirements, provide recommendations, and develop enhancements based on usability principles and best practices. Offer technical expertise for the maintenance and implementation of business systems, ensuring their alignment with evolving business needs. Write clean, efficient, and well-documented code based on specifications from senior engineers or team leads. Assist in creating and executing test cases to ensure software functionality, performance, and stability, and participate in debugging and issue resolution. Collaborate closely with team members, including senior engineers, quality assurance, and product management, to deliver solutions that meet business needs. Leverage knowledge of current technology and design standards to identify opportunities for improvement in existing and new systems. Participate in code reviews to gain feedback, insights, and to learn industry best practices. Assist in creating and maintaining comprehensive documentation for software features, APIs, and modules, ensuring clarity and completeness. Provide support and training for applications, responding to user issues and offering education to appropriate personnel or super users.
Software Engineer I: Bachelor’s degree in computer science, computer engineering, or related field or equivalent combination of education and experience. Software Engineer II: Bachelor’s degree in computer science, computer engineering, or related field and 2+ years of experience or Master’s degree in computer science, computer engineering, or related field or equivalent combination of education and experience. Experience with Modern Application Development including JavaScript, React, Angular, or similar JS frameworks/libraries, web-based cloud platforms such as AWS or Azure, Rest APIs, Node.js, and Relational DBs (MySQL, Oracle). Experience with Python and JavaScript. Familiar with AI code assistants. Experience with FileMaker Pro development and server management, JavaScript, and PHP. Experience in SaaS/ERP customization and support includes ERP software administration and development, either Oracle e-Business Suite or SAP and experience as relevant for required supported product. Strong ability to troubleshoot and problem solve. Great attention to detail and ability to multitask.
Medical, dental, vision, life, long- and short-term disability, identity theft protection, and pet insurance. Paid leave, including community service leave, wellness breaks, and other special leave. Employee stock ownership, 401k, and bonus plans. Educational assistance & employee assistance program.
Brewer Science, Inc. is a major innovator of high-technology solutions for the semiconductor / microelectronics markets. We are currently seeking a purpose-driven candidate with an ownership mentality to fill an open position as a Software Engineer. This position is remote.
To apply for this position please complete the online application. This position is open until filled. Screening will begin immediately.
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。