高级客户联络专员

As a Senior Customer Contact Specialist at Upstart, you’ll be part of a multi-skilled team that supports applicants across phone, email, and other digital channels throughout the pre-origination journey.

1–2 years of experience in customer service and/or contact center support within a financial services or fintech environment. Outstanding communication and interpersonal skills, including the ability to explain complex information clearly and professionally.

Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly. Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed.

Upstart is a leading AI lending marketplace that partners with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human.