客户支持
$1500 - $2000 / month
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Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices.
5-8+ years of performance marketing experience, years of performance marketing experience with strong feed-based expertise. Hands-on experience launching feed based programs or scaling at least one of: Meta, TikTok, Pinterest, Reddit, AppLovin. Deep understanding of product feeds, catalogs, and automation-driven advertising. Strong experimentation mindset with the ability to operate amid ambiguity. Highly analytical, with comfort making decisions from incomplete data. Proven ability to build programs from zero to scale. Comfortable operating at both strategic and executional levels. Experience working with large product catalogs in ecommerce environment. Be a proactive self-starter who enjoys a fast-paced, results-oriented work environment. Strong program management and organizational skills, being able to manage multiple projects, deadline and priorities with ease. Test, Learn and Scale mindset with a strong bias for action. Strong proficiency in Google sheets/Excel.
Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.
Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value.
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。