客户支持
$1500 - $2000 / month
加载中...
We are looking for: Software Test Engineer
You’ll Make An Impact By
As a test professional, you will be testing electrical products and associated engineering software tools offered by SIEMENS to its customers.
Analyze requirements and design test cases based on user requirements specifications and system specifications.
Perform test execution and report bugs in the test and defect management system.
Perform intensive manual and automated product testing (functional and non-functional).
Work in an Agile/Scrum team and contribute to achieving Scrum goals; interact and exchange ideas with global teams.
Enthusiastic and willing to learn, understand, and build in-depth knowledge of the latest test automation frameworks and trends.
Handle customer care tickets, ensuring timely analysis, troubleshooting, and resolution of issues reported by global users.
Maintain and support demo servers used by global stakeholders, ensuring high availability, performance, and reliability.
Coordinate with cross-functional and global teams to resolve environment-related and customer-reported issues efficiently.
Bachelor’s degree in electrical engineering (EE), Electronics and Communication Engineering (ECE), or Instrumentation Engineering.
6–10 years of experience in the electrical domain with exposure to substation automation and/or power distribution.
Knowledge of low-voltage products (power meters, circuit breakers, motor starters, drives, etc.).
Experience with industrial communication protocols (Modbus, IEC 61850, ION, Ethernet TCP/IP).
Knowledge of electrical panel arrangement, electrical schematics, single-line and multi-line diagrams, and wiring diagrams.
Knowledge of power management systems.
Strong written, verbal, and interpersonal communication skills in English.
Strong work ethic with a commitment to quality and professionalism.
Good analytical and problem-solving skills.
Ability to work with cross-functional teams.
We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.
注册并登录后即可查看
$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。