Sundayy hiring Client Support Agent in United States | LinkedIn

OneTouch Direct is a leading provider of customer service solutions dedicated to delivering exceptional support and building lasting relationships with clients. With a focus on innovation and customer satisfaction, we serve a diverse range of industries and pride ourselves on fostering a collaborative and inclusive work environment. Our commitment to excellence is reflected in our comprehensive training programs, cutting-edge technology, and a culture that values integrity, professionalism, and continuous improvement. As a company, we strive to empower our employees to grow their careers while making a meaningful impact on our clients and their customers.

Minimum of 1-2 years of experience in customer service or support roles
Exceptional verbal and written communication skills
Familiarity with CRM software and customer support tools
Ability to work independently in a remote environment with minimal supervision
Strong analytical and problem-solving abilities
High school diploma or equivalent; college degree preferred
Must reside in San Antonio, TX
Availability to work flexible hours, including evenings and weekends

Full-time schedule of 40 hours per week with opportunities for overtime
Competitive hourly base salary plus benefits
Paid training and ongoing development programs
Comprehensive health care plan covering medical, dental, and vision
Inclusive and diverse company culture with Employee Resource Groups
Supportive and positive work environment that encourages growth and collaboration

OneTouch Direct is a leading provider of customer service solutions dedicated to delivering exceptional support and building lasting relationships with clients. With a focus on innovation and customer satisfaction, we serve a diverse range of industries and pride ourselves on fostering a collaborative and inclusive work environment. Our commitment to excellence is reflected in our comprehensive training programs, cutting-edge technology, and a culture that values integrity, professionalism, and continuous improvement.