客户支持
$1500 - $2000 / month
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We are seeking a Machine Learning Engineer to join our Campaign Delivery team. This role is central to designing and deploying the predictive models and recommendation systems that power how we match campaigns to the right users at the right time. You’ll partner closely with Data Engineers, Product Managers, and Campaign Operations to build ML solutions that directly improve delivery performance, advertiser outcomes, and platform efficiency.
5+ years of experience in machine learning engineering or applied data science, with a strong track record of shipping models to production environments. Strong proficiency in Python and hands-on experience with tabular ML frameworks such as scikit-learn, XGBoost, and/or LightGBM. Demonstrated experience building recommendation systems, ranking models, click-through rate (CTR) prediction, conversion rate models, or similar predictive systems at scale. Experience building classification or anomaly detection models—ideally in fraud detection, traffic quality, conversion validation, or similar trust-and-safety domains. Experience with feature engineering, feature stores, and data pipelines using tools like Spark, Airflow, or dbt; familiarity with experiment tracking and model lifecycle management tools such as MLflow. Solid understanding of model evaluation methodology, experimentation design, and A/B testing with statistical rigor. Experience deploying and serving models in production via REST APIs, containerized services, or serverless architectures (AWS SageMaker, Lambda, ECS, or similar). Familiarity with cloud infrastructure (AWS strongly preferred) and data warehouses (Redshift, Snowflake, or similar). Strong communication skills with the ability to translate complex technical concepts into business narratives, in both spoken and written English.
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。